Generally it takes 7-14 days to arrive in most destinations. However international shipping is complex as all orders must pass through customs. Sometimes customs has delays or world events (such as strikes, protests etc) may delay shipments.
Once we ship your order you will automatically be notified of your tracking number and a website to track its progress. Please note this is an international shipment so if you are asking why your order has not shipped within the first 3 days since ordering our staff may not reply as 3 days handling time to organise an international shipment is standard practice.
Unpair and delete the device from your phone or whatever device you're using them on.
1) Ensure earbuds are in the case and the lid closed and the device profile has been deleted from your phone.
2) Open the lid and hold the button on the back of the case.
3) Continue holding the button on the back and you will see a white flash on the LED (or potentially a blue light)
4) Continue holding the button on the back until the LED stops flashing a white or blue and turns back to a green colour
5) Close lid and the unit is repaired.
6) If this fails please repeat steps 1-5 or alternatively leave your earbuds connected to drain fully of battery until they are dead. Then recharge them and this fixes 90%+ of any issues.
If you have not attempted this fix and specifically said so any requests related to "no sound" or "Blue lights" will be rejected on the Returns Page as the Blue Light is not a fault. It simply indicates a disconenction has occured and steps 1-5 above are how to easily fix the issue.
I Dont Want My Earbuds To Pause/Unpause
If your item supports this you can simply enter the Bluetooth settings of your device and de-select the green toggle option to turn off auto-pause or unpause.
As you can see from the title these product brands/names are ridiculous and yes we here at PodsBay.com think they are ridiculous.
Put very simply the i500 TWS is the latest model on the market currently. All the i1000 or i5000 or i9000 or iMadeUpANumberToFoolPeople etc are just complete untruths and lies.
These are made up names and numbers that other sellers use to fool buyers into thinking something is new or something has changed. Currently the i500 offers 4-5 hour battery life, ear sensors, 1:1 case model etc etc. All the other i9000 whatever units don't offer anything different they just call them something else so make you think they are different when they aren't.
Rest assured the i500 TWS is the current latest product in the market.
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